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OPS-18Managing Vulnerabilities, Malfunctions and Errors - Concept

>Control Description

Guidelines and instructions with technical and organisational measures are documented, communicated and provided in accordance with SP-01 to ensure the timely identification and addressing of vulnerabilities in the system components used to provide the cloud service. These guidelines and instructions contain specifications regarding the following aspects: • Regular identification of vulnerabilities; • Assessment of the severity of identified vulnerabilities; • Prioritisation and implementation of actions to promptly remediate or mitigate identified vulnerabilities based on severity and according to defined timelines; and • Handling of system components for which no measures are initiated for the timely remediation or mitigation of vulnerabilities. Additional criteria: -

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