OPS-17—Logging and Monitoring - Availability of the Monitoring Software
>Control Description
The Cloud Service Provider monitors the system components for logging and monitoring in its area of responsibility. Failures are automatically and promptly reported to the Cloud Service Provider’s responsible departments so that these can assess the failures and take required action.
Additional criteria: The system components for logging and monitoring are designed in such a way that the overall functionality is not restricted if individual components fail.
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