IR-4(15)—Public Relations And Reputation Repair
>Control Description
Manage public relations associated with an incident; and
Employ measures to repair the reputation of the organization.
>Cross-Framework Mappings
>Supplemental Guidance
It is important for an organization to have a strategy in place for addressing incidents that have been brought to the attention of the general public, have cast the organization in a negative light, or have affected the organization's constituents (e.g., partners, customers). Such publicity can be extremely harmful to the organization and affect its ability to carry out its mission and business functions. Taking proactive steps to repair the organization's reputation is an essential aspect of reestablishing the trust and confidence of its constituents.
>Assessment Interview Topics
Questions assessors commonly ask
Process & Governance:
- •What formal policies and procedures govern the implementation of IR-4(15) (Public Relations And Reputation Repair)?
- •Who are the designated roles responsible for implementing, maintaining, and monitoring IR-4(15)?
- •How frequently is the IR-4(15) policy reviewed and updated, and what triggers policy changes?
- •What governance structure ensures IR-4(15) requirements are consistently applied across all systems?
Technical Implementation:
- •Describe the specific technical mechanisms or controls used to enforce IR-4(15) requirements.
- •What automated tools, systems, or technologies are deployed to implement IR-4(15)?
- •How is IR-4(15) integrated into your system architecture and overall security posture?
- •What configuration settings, parameters, or technical specifications enforce IR-4(15) requirements?
Evidence & Documentation:
- •What documentation demonstrates the complete implementation of IR-4(15)?
- •What audit logs, records, reports, or monitoring data validate IR-4(15) compliance?
- •Can you provide evidence of periodic reviews, assessments, or testing of IR-4(15) effectiveness?
- •What artifacts would you present during a FedRAMP assessment to demonstrate IR-4(15) compliance?
Ask AI
Configure your API key to use AI features.