MA-8—Tracking the failure rates of components provides useful information to the acquirer to help plan...
>Control Description
Tracking the failure rates of components provides useful information to the acquirer to help plan for contingencies, alternative sources of supply, and replacements. Failure rates are also useful for monitoring the quality and reliability of systems and components. This information provides useful feedback to suppliers, developers, system integrators, external system service providers, and other ICT/OT-related service providers for corrective action and continuous improvement. In Level 2,
agencies should track and communicate the failure rates to suppliers (OEM and/or an authorized distributor). The failure rates and the issues that can indicate failures, including root causes, should be identified by an enterprise’s technical personnel (e.g., developers, administrators, or maintenance engineers) in Level 3 and communicated to Level 2. These individuals are able to verify the problem and identify technical alternatives.
>Cross-Framework Mappings
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