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IR-4 (01)Incident Handling | Automated Incident Handling Processes

Moderate
High

>Control Description

Support the incident handling process using organization-defined automated mechanisms.

>FedRAMP Baseline Requirements

No FedRAMP-specific parameter values or requirements for this baseline.

>Discussion

Automated mechanisms that support incident handling processes include online incident management systems and tools that support the collection of live response data, full network packet capture, and forensic analysis.

>Assessment Interview Topics

Questions assessors commonly ask

Process & Governance:

  • What formal policies and procedures govern the implementation of IR-4(1) (Automated Incident Handling Processes)?
  • Who are the designated roles responsible for implementing, maintaining, and monitoring IR-4(1)?
  • How frequently is the IR-4(1) policy reviewed and updated, and what triggers policy changes?
  • What governance structure ensures IR-4(1) requirements are consistently applied across all systems?

Technical Implementation:

  • Describe the specific technical mechanisms or controls used to enforce IR-4(1) requirements.
  • What automated tools, systems, or technologies are deployed to implement IR-4(1)?
  • How is IR-4(1) integrated into your system architecture and overall security posture?
  • What configuration settings, parameters, or technical specifications enforce IR-4(1) requirements?

Evidence & Documentation:

  • What documentation demonstrates the complete implementation of IR-4(1)?
  • What audit logs, records, reports, or monitoring data validate IR-4(1) compliance?
  • Can you provide evidence of periodic reviews, assessments, or testing of IR-4(1) effectiveness?
  • What artifacts would you present during a FedRAMP assessment to demonstrate IR-4(1) compliance?

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