IR-7(1)—Incident Response Assistance | Automation Support for Availability of Information and Support
IL4 Mod
IL4 High
IL5
IL6
>Control Description
Increase the availability of incident response information and support using ⚙organization-defined automated mechanisms.
>DoD Impact Level Requirements
No specific parameter values or requirements for this impact level.
>Discussion
Automated mechanisms can provide a push or pull capability for users to obtain incident response assistance. For example, individuals may have access to a website to query the assistance capability, or the assistance capability can proactively send incident response information to users (general distribution or targeted) as part of increasing understanding of current response capabilities and support.
>Programmatic Queries
Beta
Related Services
AWS Systems Manager OpsCenter
AWS Chatbot
AWS Systems Manager Incident Manager
CLI Commands
Create OpsCenter incident for response support
aws ssm create-ops-item --title 'Incident Response Assistance' --source 'AWS Systems Manager' --status 'Open' --priority 2Enable AWS Chatbot for incident notifications
aws chatbot create-slack-channel-configuration --slack-channel-id C123456 --slack-team-id T123456 --iam-role-arn arn:aws:iam::123456789012:role/ChatbotRole --configuration-name incident-responseCreate automation document for response assistance
aws ssm create-document --content file://assistance-automation.json --name ir-assistance-doc --document-type AutomationEnable automated escalation for incidents
aws ssm-incidents update-incident-record --incident-record-arn arn:aws:ssm-incidents:us-east-1:123456789012:incident-record/1234567890 --summary 'Automated Response Assistance'>Assessment Interview Topics
Questions assessors commonly ask
Process & Governance:
- •What formal policies and procedures govern the implementation of IR-7(1) (Automation Support For Availability Of Information And Support)?
- •Who are the designated roles responsible for implementing, maintaining, and monitoring IR-7(1)?
- •How frequently is the IR-7(1) policy reviewed and updated, and what triggers policy changes?
- •What governance structure ensures IR-7(1) requirements are consistently applied across all systems?
Technical Implementation:
- •Describe the specific technical mechanisms or controls used to enforce IR-7(1) requirements.
- •What automated tools, systems, or technologies are deployed to implement IR-7(1)?
- •How is IR-7(1) integrated into your system architecture and overall security posture?
- •What configuration settings, parameters, or technical specifications enforce IR-7(1) requirements?
Evidence & Documentation:
- •What documentation demonstrates the complete implementation of IR-7(1)?
- •What audit logs, records, reports, or monitoring data validate IR-7(1) compliance?
- •Can you provide evidence of periodic reviews, assessments, or testing of IR-7(1) effectiveness?
- •What artifacts would you present during a FedRAMP assessment to demonstrate IR-7(1) compliance?
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