OPS-07—Data Backup and Recovery - Monitoring
>Control Description
The execution of data backups is monitored by technical and organisational measures. Malfunctions are investigated by qualified staff and rectified promptly to ensure compliance with contractual obligations to cloud customers or the Cloud Service Provider's business requirements regarding the scope and frequency of data backup and the duration of storage.
Additional criteria: The relevant logs or summarised results are available to the cloud customer in a self-service portal for monitoring the data backup.
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