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E016Implement AI disclosure mechanisms

>Control Description

Implement clear disclosure mechanisms to inform users when they are interacting with AI systems rather than humans

Application

Mandatory

Frequency

Every 12 months

Capabilities

Universal

>Controls & Evidence (5)

Technical Implementation

E016.1
Demonstration: Text AI disclosure

Core - This should include:

- Implementing AI disclosure for text-based interactions. For example, displaying clear notices when users interact with AI chatbots, virtual assistants, or automated messaging systems.

Typical evidence: Screenshot of text-based AI disclosure - may include chatbot interface with "You're chatting with AI" notice, messaging system showing AI agent identifier, website chat widget with AI disclosure banner, or automated email/SMS with AI generation notice.
Location: Product
E016.2
Demonstration: Voice AI disclosure

Core - This should include:

- Implementing AI disclosure for voice-based interactions. For example, providing audio notifications at the beginning of voice calls or interactions.

Typical evidence: Screenshot of transcript or audio recording of voice AI disclosure.
Location: Product
E016.3
Demonstration: Labelling AI-generated content

Core - This should include:

- Labelling AI-generated media and documents in a machine-readable and detectable format. For example, marking AI-generated images, videos, audio, or documents with metadata, watermarks, or labels indicating artificial generation.

Typical evidence: Screenshot showing AI generation labeling implementation - may include Content Credentials or C2PA metadata embedded in files, visible watermarking system with AI generation marks, classifier output detecting and flagging AI-generated content, or metadata tagging system marking files as artificially generated.
Location: Product
E016.4
Demonstration: Automation AI disclosure

Core - This should include:

- Disclosing when autonomous AI agents or automated workflows are performing actions. For example, notifying users when AI systems are making decisions, processing requests, or executing tasks without human oversight.

Typical evidence: Screenshot showing AI automation disclosure in product - may include "Powered by AI" or "AI Agent" labels in interface, workflow dashboard displaying AI-automated tasks, status indicators showing "AI is handling this" or "Automated by AI," or notification messages stating "AI agent completed your request."
Location: Product
E016.5
Demonstration: System response to AI inquiry

Core - This should include:

- Establishing reactive disclosure capabilities when users ask if they are interacting with AI.

Typical evidence: Screenshot of chatbot or voice agent transcript responding to "Are you AI?"
Location: Product

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